Need to return an item?
It’s easy to do on God’s Help Stores
Whatever you’re looking for, whatever you can think of, whatever you want to buy, most of items on God’s Help Store are returnable. Before you bid or buy an item, check the our return policy, then follow these easy steps to make a return.
Do I need to pay extra for God's Help Store Money Back Guarantee?
No, the God’s Help Store Money Back Guarantee is automatically included with the purchase of virtually every item on godshelpng.com.
What is corvered by God's Help Store Money Back Guarantee?
The God’s Help Store Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Vehicles, real estate, websites and businesses for sale, classified ads, and services are not covered. Some business equipment categories are also excluded—though they may be covered by the God’s Help Store Business Equipment Purchase Protection. For the complete details, see the God’s Help Store Money Back Guarantee policy.
I recieved and item but doesnt match listing description
If you received an item that’s incomplete, damaged, counterfeit, or otherwise not as described, request a return from the product page. We will track the resolution and help if you ask us to step in.
I haven't recieved an item
Your item’s arrival time depends on the shipping method you chose when you bought the item.
If the seller provided you with tracking information that shows your item was delivered, please check the address you provided in your order details or ask a neighbor if he or she might have received the item meant for you.
If the estimated delivery time has already passed and you’ve double-checked the delivery details, fill the inquiry of report form on the product page to contact us or the seller.
The seller didn't resolve my issue- how do i ask God's help Store to ans step in and help?
If you have a request that has been open for more than three business days, click on report abuse below the desired product asking us to help and we will step in
What does opening a ''request'' or ''report'' mean?
If you are not able to resolve an issue with a purchase directly with your seller and you request God’s Help Store to step in and help resolve an issue after the sale, a “report” is opened on your behalf. You can track the progress of your request and will be notified of the resolution.
What timelines should i be aware of?
- Seller’s return window: Review the seller’s return policy in seller’s product description or profile and return window before you make a purchase.
- If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the God’s Help Store Money Back Guarantee.
What should i do if i disagree with decision made by God's Help Store?
We review all the information we have about a case and make a decision based on the policy we have in place. You can read the policy in more detail here.